Privacy policy

In short

At Plasturel we use your details for one thing: getting your order to you and keeping you posted about it. We never sell them.

1. What we collect

• Your name, delivery address, email and phone number — so your order reaches the right door.
• What you ordered and how you paid (we never store your card details — payments are handled securely by our payment provider).
• Cookies and technical data — to keep the site running and make it better.

2. How we use it

• To process your orders and get them delivered.
• To answer you about orders, returns and support.
• To send you offers only if you have asked for them — you can unsubscribe at any time.

3. Who we share it with

Only the partners we genuinely need: delivery carriers, payment providers, and Shopify, the platform our shop runs on.

4. Your rights (GDPR)

You can ask us at any time to see your data, correct it or delete it — just write to contact.plasturel@gmail.com. We reply within 30 days at the latest. You also have the right to complain to the data protection authority in your own country, or to the Romanian supervisory authority ANSPDCP (dataprotection.ro), where our company is established.

5. Cookies

We use cookies to run the site, to understand how it is used and for marketing. You can manage them from the cookie banner or in your browser settings.

6. Contact

Any question about your data: contact.plasturel@gmail.com.